LP Magazine

MAR-APR 2018

LP magazine publishes articles for loss prevention, asset protection, and retail professionals covering shrinkage, investigations, shoplifting, internal theft, fraud, technology, best practices, and career development.

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RFID AND RETAILING 43 LP MAGAZINE | MARCH–APRIL 2018 LM security tags feature light and motion sensors that alarm at the fi rst point of concealment. NOW FEATURING: LM Tag with Wrap - LM Tag fi ts into a specially designed housing with attached monofi lament wire for securing LM Tag to boxes and packaging. LM Tag Clip - A special housing for attaching the LM Tag to non-packaged merchandise like shoes, bags, or backpacks. Put our loss prevention solutions to work for you! Call 800.747.4665 or 815.877.7041 visit us online at www.southernimperial.com LOSS PREVENTION SOLUTIONS THAT PROTECT MERCHANDISE want new and existing data systems to communicate. Seeking External Help. Virtually all of the companies taking part in this research had sought some degree of external advice as they began their RFID journeys. RFID consultancies, technology providers, other retailers, and organizations developing common standards such as GS1 were used. Choosing RFID Technologies. Most companies had adopted a circumspect, modest, and highly price-conscious approach to the selection and use of their RFID technologies—the mantra of "keep it simple and highly focused" was very apparent. Tag Reliability. No companies had any concerns about the reliability of their chosen tags; a more prescient issue was ensuring the tag remained attached and its position on the product was optimized. Choice of Readers. By far and away the predominate reader technology used was handhelds provided to store staff. Relatively few companies were utilizing any form of transition readers (to track product moving between different parts of the supply chain), integrated point-of-sale readers, or exit-detection readers. As yet, none had committed to using in-store overhead readers beyond some ongoing store trials. Avoid Tagging in Store. All ten companies taking part in this research had opted for a long-term strategy that involved the RFID tags being applied at the point of manufacture. Standards Matter. While case-study companies varied in the degree to which they were sensitized to the importance of adopting RFID-based standards, all agreed that without them, it would be more difficult to innovate and evolve in the future. Standards were highlighted as being key in reducing confusion in the supply chain and avoiding getting locked into any particular provider. Undertaking Trials. All companies had undertaken a combination of proof of concept trials (does the technology work?), pilot trials (how will RFID operate in our particular environment?), and development trials (how can we evolve our RFID system?). A number of companies urged caution in the speed with which pilot trials in particular were undertaken, to ensure that the full impact of the introduction of the technology could be fully understood across a range of different environments. Measuring Impact. Ultimately, RFID is an intervention used to

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