LP Magazine

JUL-AUG 2019

LP magazine publishes articles for loss prevention, asset protection, and retail professionals covering shrinkage, investigations, shoplifting, internal theft, fraud, technology, best practices, and career development.

Issue link: http://digital.lpportal.com/i/1146652

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Why Use Fingerprint Biometrics Rather Than Other Forms of Biometrics? Fingerprint biometrics are the easiest type of biometrics to implement from a hardware, software, IT support, and overall cost standpoint. While other biometrics such as facial recognition might be more intriguing, so are the issues surrounding implementation. Store employees, mid-level managers, and senior leaders are often very resistant to new programs and procedures. Implementing most loss prevention programs and operational controls normally requires a change in company behavior, which affects workplace culture. Fingerprint authentication is simply the lowest risk, easiest to implement, and most reliable form of biometrics to adopt. Most employees will already be familiar with it on their own devices. And, success in implementing fingerprint biometrics can be the foundation for gaining credibility and support to move toward other advanced solutions as company needs grow. Fingerprint biometric authentication is being adopted at increasing rates by retailers because it offers so many cost-effective benefits. It is easy to implement, requires minimal IT support, has a very quick ROI, and solves many other issues that lead to employee theft and operational deficiencies at the POS. Furthermore, it tends to support efforts to demonstrate that loss prevention contributes to a good omnichannel strategy, since there are so many operational improvements that directly enhance the customer POS experience. It might just be one of the easiest technologies to implement—and one that will demonstrate an immediate positive impact on business. Fingerprint biometrics should be strongly considered as an integral part of any modern retail loss prevention strategy. BIOMETRICS: RETAIL'S BEST KEPT SECRET Implementing most loss prevention programs and operational controls normally requires a change in company behavior, which affects workplace culture. Fingerprint authentication is simply the lowest risk, easiest to implement, and most reliable form of biometrics to adopt. GENE SMITH, LPC, is the former president of the Loss Prevention Foundation where he remains as a board member emeritus. He retired in July 2017 after a long career in loss prevention in management positions with Montgomery Ward, Lazarus Department Stores, Consumers Distributing, Revco Drug Store, and Downing & Downing. The National Retail Federation recognized him as their 2017 inductee into their Ring of Excellence. Smith remains active in the industry as an advisor and career coach to several industry companies and professionals. He can be reached at GeneS@LPportal.com. 58 JULY–AUGUST 2019 | LOSSPREVENTIONMEDIA.COM

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