LP Magazine

MAY-JUN 2019

LP magazine publishes articles for loss prevention, asset protection, and retail professionals covering shrinkage, investigations, shoplifting, internal theft, fraud, technology, best practices, and career development.

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CALENDAR May 5-8, 2019 Retail Industry Leaders Association Retail Asset Protection Conference Gaylord Rockies Resort Denver, CO rila.org May 6–8, 2019 Retail TouchPoints Retail Innovation Conference Convene, New York City retailinnovationconference.com May 16, 2019 Cyber Security Summit: Dallas Sheraton Dallas (TX) Hotel cybersecuritysummit.com May 23, 2019 Checkpoint 6th Annual National Source Tagging Conference Thorofare, NJ checkpointsystems.com June 11–13, 2019 National Retail Federation NRF PROTECT Conference and Expo Anaheim (CA) Convention Center nrfprotect.nrf.com June 25–26, 2019 University of Indianapolis Midwest Loss Prevention Conference Sponsored by Macy's Indianapolis, IN cvent.me/Elkvm July 16, 2019 Cyber Security Summit: DC Metro Ritz-Carlton, Tysons Corner McLean, VA cybersecuritysummit.com July 18, 2019 Cyber Security Summit: Seattle Sheraton Grand Seattle (WA) cybersecuritysummit.com August 4–7, 2019 Restaurant Loss Prevention & Security Association RLPSA Annual Conference Renaissance Downtown Nashville (TN) rlpsaannualconference.com August 27, 2019 Cyber Security Summit: Chicago Hyatt Recency Chicago (IL) cybersecuritysummit.com September 8–12, 2019 ASIS International GSX Global Security Exchange McCormick Place Chicago (IL) gsx.org September 25, 2019 Cyber Security Summit: Charlotte The Westin Charlotte (NC) cybersecuritysummit.com access to an employee who works for the retailer from whom they plan to steal. The employee will have access to receipts, keys to merchandise, and access to the store's floor map. Methods of operation include: Q Sweeping merchandise off the shelves at the end of the night by working with a dishonest employee and returning merchandise the next day using fake receipts. Fake receipts were obtained using a stolen register. Q Buying goods with counterfeit money with the help of a friend (employee) and returning the items the next day using receipts. Rehearsal This group streamlines their operation by conducting rehearsals and training. Rehearsals are often carried out in rural areas with limited or broken security features. In addition, the group reports that employees usually don't care or pay attention to the store surroundings in those areas. Trial runs can sometimes be performed using empty lots of an abandoned church to make sure the team completes tasks efficiently. Time Preference The group reports boosting most often in the early summer and during buy-one, get-one-free (BOGO) sales periods. The group claims to accumulate five times more profits during BOGO sales because stores tend to have more merchandise on the shelves and are generally busier. Store Evaluation Pre-day store evaluation is often required by the organization for a "big job." The evaluation includes scouting the store to identify camera position, product placement, greeters, secret shoppers, and people who check off receipts. Tools used by this organization include walkie-talkie apps, EAS tag removers, and counterfeit money. Closing Thoughts Offenders adopt various methods to commit return fraud, and it is not realistic to eradicate all existing problems or address all vulnerable areas. However, it is incumbent upon LP associates to reduce the opportunity for return fraud by implementing common-sense measures. Many offenders point out that they specifically targeted a store when the return policies are liberal and when employees are negligent and ignorant about fraudulent return behaviors and practices. Targeted improvements in return policies combined with better awareness training for employees could make it tougher for offenders to commit return fraud and would therefore mitigate this issue at retail stores. It is also important to create an environment that is conducive to honesty and loyalty, as employee theft and fraud present a challenge to many retailers. More on LossPreventionMedia.com For more original news content, see the following articles: Q Crisis Management Missteps: This Time It's Boeing Q The Retail Robot Revolution Is Underway Q Internet Hoaxes and What They Teach Us about Using Social Media to Monitor Potential Threats Q Why a Career in Retail Loss Prevention Q ISCPO 2019 Conference Emphasizes the Evolution of E-Commerce Security Q The Texas ORCA: A Shared Vision Q The First LPF Learning Day of 2019 a Hit in Indianapolis Q 300 Students Attend University of Cincinnati Criminal Justice CareeršExpo 77 LP MAGAZINE | MAY–JUNE 2019

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