LP Magazine

MAR-APR 2019

LP magazine publishes articles for loss prevention, asset protection, and retail professionals covering shrinkage, investigations, shoplifting, internal theft, fraud, technology, best practices, and career development.

Issue link: http://digital.lpportal.com/i/1096225

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Page 47 of 76

THE IMPROBABLE HISTORY OF THE INK TAG 47 LP MAGAZINE | MARCH–APRIL 2019 DISCOVER HOW CHECKPOINT IS TRANSFORMING RETAIL Register to Visit our State-of-the-Art Customer Experience Center featuring over 40 Connected Technologies 6 CORE BUSINESS INTELLIGENT STRATEGIES FOR RETAIL IT, LP OPERATIONS & STORE DESIGN PROFESSIONALS Scan QR Code to Register Checkpoint Systems.com RILA AP BOOTH #406 manufacturer of Christmas lights. So each unpressurized vial had a round end and a pointed end— where the molten glass had been twisted into a tip. To identify the leaks in subsequent shipments, we placed cotton fabric swatches over the pin to absorb any leakage and identify damaged tags. To minimize breakage, the boxes were rigged with cardboard lattices, so each tag had its own little nest—likes eggs in a carton. We promised customers that we would replace any tags that broke in transit. After a rash of complaints about broken tags, we modified the design by switching to pharmaceutical vials with two rounded ends. A much more significant issue was identified with that first batch of tags. The vials wouldn't break when I tried to pry apart the tags with a screwdriver. If the tags could be defeated without the ruination of the garment, then there would be no lasting deterrent. We were afraid that this fault would be deadly to the entire program, so we convened an emergency meeting to see if we could come up with a solution. The next morning, I arrived at my office to be met by an anxious Dennis Hogan, a mechanical engineer on my staff who had attended the meeting. After spending all night in his home workshop, Dennis offered a solution—a plastic cradle attached to the pin shaft with three stainless steel ball bearings mounted directly touching the vials. Any tampering with the tag would result in the crushing of the vials against the ball bearings along with the releasing of the dye against the garment. Further Over the next three years, Security Tag introduced second- and third-generation Inktag and the Inkmate products designed to integrate with any brand of EAS tags. Each new model incorporated changes based on customer feedback.

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