LP Magazine

MAR-APR 2019

LP magazine publishes articles for loss prevention, asset protection, and retail professionals covering shrinkage, investigations, shoplifting, internal theft, fraud, technology, best practices, and career development.

Issue link: http://digital.lpportal.com/i/1096225

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Page 31 of 76

31 LP MAGAZINE | MARCH–APRIL 2019 INTERVIEW the APLC, and the Loss Prevention Foundation in October. Then there's a third session that is being worked on now centered around self-checkout that will likely be hosted by a retailer midsummer. EDITOR: You have a leadership role in the APLC, correct? JAECKLE: I do. I chair the APLC and have done so for the last two years now. It's been great to be able to work alongside of [RILA's] Lisa LaBruno and some of her advisors that she brings in to help steer a lot of the topics. What makes it nice having a retailer that chairs the group, whether it be myself or someone else, is that you have a boots-on-the-ground practitioner who helps steer the relevancy of the topics and projects that are commissioned on behalf of the APLC, making sure that we're providing value back to those who are involved with the council. EDITOR: You mentioned Lisa and RILA. You've been a frequent speaker and moderator at their annual AP conference. Do you have a role to play this year in Denver? JAECKLE: As a matter of fact, I'm doing a breakout session in conjunction with Professor Adrian Beck and Stephanie Lin, who is one of the research scientists at the University of Florida LPRC. It will be on the topic of self-checkout and the mobilization of payment devices within stores. What's nice about this is that you have Adrian, who has conducted a significant amount of the study of this type of practice and understanding what works, what doesn't work, who is doing what, and trying to assess risk. You have Stephanie, who is approaching it from why criminal activity happens a certain way, why do offenders do what they do, and what's the mindset of the criminal element associated to that. Then you have me on the backend that pulls the science into the practice of what it all means and how a retailer can best be positioned to offset those risks but not slow your organization down from being able to remain competitive in this ever-changing state of retail we're in today. EDITOR: You mentioned the LPRC. Speak a little about the value of the LPRC and your role in the organization? JAECKLE: Going back to when I was still at Walmart, I had the opportunity to be involved with the LPRC to make sure that I had my team fully engaged. That carried over when I moved to Meijer. The value of being engaged on the Loss Prevention Research Council is threefold. One, it has applicability to anybody in the LP industry, regardless of the level one has in their organization. Whether you're leading a department, you're a VP or director, you're a manager in the field, you're a corporate team member, or whether you're just trying to understand how criminal activity works and the value of solutions put in place to offset those risks, everyone can learn from it. Second, the LPRC is taking their science to practice. As they work through certain projects and reports, engaging with the criminal community that is exposing some of the gaps and creating loss for retail establishments, their research gives you a better One of the things that makes Meijer such a great organization is how involved we are in the communities that we serve. That commitment is not just on the high quality of food and products we provide in our stores; rather, it also means our involvement with the community where our customers shop and our team members live.

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