LP Magazine

SEP-OCT 2018

LP magazine publishes articles for loss prevention, asset protection, and retail professionals covering shrinkage, investigations, shoplifting, internal theft, fraud, technology, best practices, and career development.

Issue link: http://digital.lpportal.com/i/1030193

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Page 28 of 68

INTERVIEW 28 SEPTEMBER–OCTOBER | LOSSPREVENTIONMEDIA.COM EDITOR'S NOTE: Chad McIntosh is the vice president of loss prevention and risk management for Bloomingdale's. He has more than forty years of loss prevention experience with companies that include Macy's, Polo Ralph Lauren, and The Home Depot. Throughout his career, McIntosh has been highly active in the loss prevention industry, supporting the National Retail Federation and Retail Industry Leaders Association and serving as a founding member of the Loss Prevention Research Council. He is retiring in September 2018 but looking forward to remaining active in the industry. EDITOR: How did you get your start in loss prevention? MCINTOSH: I started forty years ago at Woodies, or Woodward & Lothrop, as a part-time store detective—greatest job in the world. This was in Washington, DC, while I was attending the University of Maryland. Lew Shealy was my first real boss, and he set the foundation for me. Loss prevention was called security then, and he was the type of boss who set a standard of professionalism, excellence, and pride in what you do. He had a way of putting together an awareness campaign that always struck me, especially during the holiday season. He was one of the major voices in retail security back then. Woodies was located near the University of Maryland, so it was kind of a college town department store. I had a great experience and some great teachers. In those days, you didn't have a camera system. You worked the floor and made your cases from the floor, so you had to really learn how to become invisible in a department store to make those cases and be successful. I learned that from a couple of great teachers coming up through the ranks.

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