LP Magazine

JUL-AUG 2018

LP magazine publishes articles for loss prevention, asset protection, and retail professionals covering shrinkage, investigations, shoplifting, internal theft, fraud, technology, best practices, and career development.

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SOLUTIONS SHOWCASE INSTAKEY standards to then be able to architect a key system that would fulfill the needs of the business for cost control and security. The system that was developed included InstaKey's small-format interchangeable (SFIC) locks for more sensitive access points, like the front door, the cash office, and other sensitive areas. These locks were chosen for those access points because they are on restricted keyways for increased security. For other access points, InstaKey offered to fulfill a nonrestricted brand of interchangeable cores at a lower price than the InstaKey brand cores. This blend of brands and lock types allowed Bob's Discount Furniture to keep tighter control on costs and security while having a sole-source provider for their mechanical lock needs. "InstaKey really made partnering with them a no brainer. From the process of understanding our standards and specific needs to the development-review process to getting the new key system installed. InstaKey took care of everything and made it so easy—just like they did for me before," explained Burns. Training for Key-Holder Transition After the new key system was installed, Bob's Discount Furniture's loss prevention team was trained on best practices for KeyControl ® by InstaKey. Part of the training helps leadership develop policies and practices that stress the importance of getting keys returned after key-holder transition. When keys are returned, the need to rekey is eliminated because the keys are restricted. Restricted keys are not available on the open market, so keys cannot be copied at a local hardware store or by a locksmith. This practice alone has allowed Bob's Discount Furniture to significantly reduce the number of times a rekey is needed, reducing costs. When a key is not returned and a rekey is necessary, the user-rekeyable locks do not require a locksmith to come out and make the change. It can be done easily by on-site personnel, with just the turn of a key. Rekeys are also performed more quickly, reducing exposure. Secure Web-Based Software Organizing keys, key holders, and access points has been made easier and more transparent with the use of InstaKey's SecurityRecords.com ® , a secure web-based software that uses unique serial numbers from the restricted keys to keep track of who is in possession of what keys and what those keys open. This makes for quick and easy auditing when the time comes, and there's no more uncertainty about what might be vulnerable. Not only does Bob's Discount Furniture benefit from savings on the front end with the combination of lock manufacturers, but also there are the savings on the back end with the restricted keys and rekeyability. Bob's Discount Furniture saves approximately 75 percent with the solution that InstaKey developed. Six years later, Bob's Discount Furniture has grown by over sixty locations, and at least seven more stores will be opening by the end of 2018. "InstaKey really made partnering with them a no brainer. From the process of understanding our standards and specific needs to the development-review process to getting the new key system installed. InstaKey took care of everything and made it so easy—just like they did for me before." – Patrick Burns, CPP, LPI, Bob's Discount Furniture 58 JULY–AUGUST 2018 | LOSSPREVENTIONMEDIA.COM

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